Customer Support Associate
Answer inbound questions from a scripted knowledge base, with a team lead on call for anything unusual.
- Remote
- Full-time
- Day shift
Collection
Job families and role tracks
Four families, 12 role tracks. Each track lists the arrangement, the commitment and the shift it runs on. Pay is confirmed at offer, and no role here carries a fee for the candidate.
Family CS
Customer Support
01 / 04
Front-line teams who answer questions by phone, chat and email for the companies we place them with.
Chat & Email Specialist
Handle written queues where clear typing beats a fast phone manner. No cold outreach.
- Remote
- Part-time
- Flexible hours
Member Experience Representative
Own a named account list, resolve escalations and keep the notes the next person relies on.
- Hybrid
- Full-time
- Day shift
Family WL
Warehouse & Logistics
02 / 04
On-site teams who receive, move and ship goods — the roles that keep a facility running on time.
Package Handler
Load, unload and sort parcels on a fixed shift. Lifting requirements are stated before you accept.
- On-site
- Part-time
- Evening shift
Inventory Associate
Cycle-count, reconcile discrepancies and keep the stock system matching the floor.
- On-site
- Full-time
- Day shift
Shipping & Receiving Clerk
Check inbound paperwork, prepare outbound loads and close out the day’s manifest.
- On-site
- Full-time
- Day shift
Family AO
Administrative & Office
03 / 04
Scheduling, records and front-desk work for clinics, agencies and small offices.
Data Entry Clerk
Work through a defined queue with accuracy targets you can see and hit.
- Remote
- Part-time
- Flexible hours
Scheduling Coordinator
Build rosters, cover absences and keep clients informed when a shift changes.
- Hybrid
- Full-time
- Day shift
Front Desk Administrator
Greet visitors, manage the diary and handle the phone line for a single site.
- On-site
- Full-time
- Day shift
Family TR
Technology & Remote Operations
04 / 04
Fully distributed technical and operations work, from testing to first-line support.
QA Tester
Run scripted test passes, file defects that reproduce and verify the fixes afterwards.
- Remote
- Full-time
- Flexible hours
Junior Data Analyst
Turn operational exports into the weekly numbers a client team actually reads.
- Remote
- Full-time
- Day shift
Technical Support Specialist
Triage tickets, resolve the common cases yourself and route the rest with good notes.
- Remote
- Part-time
- Evening shift
Not seeing your line of work?
These are the families we recruit into most often, not the whole of what we do. Send us what you are looking for and we will tell you honestly whether we can help — including when the answer is no.
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